Terms of Service
Last updated: June 30, 2026
1. Acceptance of Terms
By accessing or using the Count Comply platform, you agree to be bound by these Terms of Service. If you are using the platform on behalf of an organization, you represent that you have authority to bind that organization.
2. Permitted Use
Count Comply is a compliance tool intended solely for lawful AML, KYC, and sanctions screening purposes. You may not use the platform for any illegal purpose, to harass individuals, or in any manner inconsistent with applicable laws and regulations.
3. Token Usage and Billing
Tokens are consumed per search, API call, and AI query as detailed in your plan. Unused tokens do not roll over between billing periods. Overage charges apply if token limits are exceeded on applicable plans.
4. Data Accuracy
Count Comply provides screening results based on third-party watchlist data. We do not guarantee the completeness or accuracy of underlying sanctions lists. You remain solely responsible for all compliance decisions made using our platform.
5. Limitation of Liability
To the maximum extent permitted by law, Count Comply's liability is limited to the fees paid by you in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.
6. Termination
Either party may terminate the agreement with 30 days' written notice. We may suspend your account immediately for material breach of these terms, non-payment, or violation of applicable law.
7. Governing Law
These Terms are governed by the laws of Ghana, without regard to conflict of law principles. Disputes shall be resolved by binding arbitration in Accra, Ghana.